The first: As Central Europe rollout manager, I was once part of the program mg. of a worldwide SAP rollout project. The project had about 350 employees, and the PMO consisted of five people and issued new guidelines and formats for budget reporting on a weekly basis. This meant a sequence that made it impossible to create the reporting in the right format because it was always starting from scratch. After the third change, I informed the PMO that I am now completely discontinuing reporting and will not resume it until we actually report. After about three months it was time for the first time – when of course everything had already got out of hand globally!
The second experience is the report of a key user a few weeks ago. When he saw that we wanted to do test scripts in Excel, he said that the system integrator had a “super great and fancy cloud solution” when implementing SAP and that was “really great”; however, after about four months they had completely lost the overview of their ToDos and OPs, because this fancy cloud solution had been relatively complicated to maintain…
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